Mullick, N H <br/><br/>
Customer relationship management 

 - New Delhi :  Oxford University Press,  2017 
 - 360p. 
<br/><br/><label>ISBN: </label>9780199456758 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Customer relations management --   CRM
<br/><br/><label>Universal Decimal Class. No.: </label>658.81CRM  / MUL