Tourism SMEs, service quality, and destination competitiveness / edited by Eleri Jones and Claire Haven-Tang. - Wallingford, Oxfordshire, UK ; Cambridge, MA : CABI Pub., c2005. - xxv, 366 p. : ill. ; Includes bibliographical references and index. ISBN: 0851990118 (alk. paper) Subjects--Topical Terms: Tourism.Small business. Dewey Class. No.: 338.4791 / TOU