Villani, Isabella, <br/><br/>
Transform customer experience :   how to achieve customer success and create exceptional CX/ 
Isabella  Villani. 
 - Australia:  Wiley,  2019. 
 - 269 pages. 
<br/><br/><label>ISBN: </label>9780730368366 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Customer relations management; CRM-- Sales management;
<br/><br/><label>Dewey Class. No.: </label>658.81  / VIL