TY - BOOK AU - Batat,Wided TI - Experiential marketing: consumer behaviour, customer experience and the 7Es SN - 9781138293151 (hardback : alk. paper) U1 - 658.8342 PY - 2019/// CY - New York PB - Routledge KW - Marketing KW - Consumer behavior KW - Customer relations KW - Relationship marketing N1 - Includes bibliographical references and index ER -