TY - BOOK AU - Niyogi,Shil TI - Lean customer engagement SN - 9789385985188 (pbk. : alk. paper) U1 - S 658.812 PY - 2016/// CY - New Delhi PB - Sage KW - Customer relations KW - New products KW - Sales KW - Marketing N1 - Includes bibliographical references and index ER -