Niyogi, Shil <br/><br/>
Lean customer engagement / 
Shil Niyogi. 
 - New Delhi  :  Sage ,  2016. 
 - xx,179 pages :  illustrations ; 
<br/><br/>Includes bibliographical references and index. 
<br/><br/><label>ISBN: </label>9789385985188 (pbk. : alk. paper) 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Customer relations.<br/>New products.<br/>Sales.<br/>Marketing.
<br/><br/><label>Dewey Class. No.: </label>S 658.812  / NIY