Weinstein, Art <br/><br/>
Superior customer value: strategies for winning and retaining customers 
Weinstein, Art 
 - 3 edition 
 - CRC Press  2012 
 - 301 p 
 - .
<br/><br/>  
<br/><br/><label>ISBN: </label> GB.48.99 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Customer relations management-- CRM
<br/><br/><label>Dewey Class. No.: </label>658.81CRM  WEI