Klassen, Robert D; Menor, Larry J <br/><br/>
Cases in Operations Management: Building Customer Value through World- Class Operations 
Klassen, Robert D; Menor, Larry J 
 - 
 - Sage Publications, London  2007 
 - 425 p 
 - The Ivey CaseBook Series .
<br/><br/> SC development fund 2015-2016 
<br/><br/><label>ISBN: </label>1412913713  625 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Production and operations management--Product management
<br/><br/><label>Dewey Class. No.: </label>S 658.5  KLA