TY  - BOOK
AU  - Jauhari, Vinnie; Dutta, Kirti
TI  - Services : marketing , operations and management
U1  - S 658.8S  JAU 
PY  - 2014///
CY  - Oxford University Press, Bombay
KW  - Services marketing
N1  - SC development fund 2015-2016
ER  -