TY  - BOOK
AU  - Ingram, Thomas N; Lafore, Raymond W; Avila, Ramon A; Schwepker, Charles H; Williams, Michael R
TI  - Sales managemet : analysis and decision making
U1  - R 658.81  ING 
PY  - 2015///
CY  - Routedge, London
KW  - Customer relations management--Sales management--CRM
ER  -