Gureja, Gopal K <br/><br/>
Organisational schizophrenia : impact on customer service quality 
Gureja, Gopal K 
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 - Sage Publication, New Delhi  2013 
 - 346 p 
 - .
<br/><br/>  
<br/><br/><label>ISBN: </label> 550 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Services marketing
<br/><br/><label>Dewey Class. No.: </label>658.8S  GUR