Joshi, Data Ram <br/><br/>
Case studies of customer relationship management 
Joshi, Data Ram 
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 - Cyber Tech Publications, New Delhi  2014 
 - 264 p 
 - .
<br/><br/>  
<br/><br/><label>ISBN: </label> 900 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Customer relations management-- CRM
<br/><br/><label>Dewey Class. No.: </label>658.81CRM  JOS