Gosney, John W; Boehm, Thomas P <br/><br/>
Customer relationship management essentials 
Gosney, John W; Boehm, Thomas P 
 - 
 - PHI  Learning  2011 
 - 234 p 
 - .
<br/><br/> SC DEVELOPMENT  FUND 2013-2014 
<br/><br/><label>ISBN: </label> 250 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Customer relations management-- CRM
<br/><br/><label>Dewey Class. No.: </label>S 658.81CRM  GOS