TY  - BOOK
AU  - Mohaned, H Peeru; Sagaeevan, A
TI  - Customer relationship management
U1  - S 658.81CRM  MOH 
PY  - 2012///
CY  - Vikas Publications, New Delhi
KW  - Customer relations management-- CRM
N1  - SC DEVELOPMENT  FUND 2013-2014
ER  -