Shanmugasundaram, S <br/><br/>
Customer relationship management : modern trends and perspectives 
Shanmugasundaram, S 
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 - PHI learning Private Ltd  2010 
 - 276 p 
 - .
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<br/><br/><label>ISBN: </label> 250 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Customer relations management-- CRM
<br/><br/><label>Dewey Class. No.: </label>658.81CRM  SHA