Blanchard, Ken; Ballard, Jim: Finch, Fred <br/><br/>
Customer mania : it's never too late to build a customer focused company 
Blanchard, Ken; Ballard, Jim: Finch, Fred 
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 - Harper Collins Publishers India  2010 
 - 195 p 
 - .
<br/><br/>  
<br/><br/><label>ISBN: </label> 199 
<br/><br/><label>Subjects--Topical Terms: </label><br/>General management
<br/><br/><label>Dewey Class. No.: </label>658.08  BLA