Pearson, Bryan <br/><br/>
Loyalty leap : turining customer information into customer intimacy 
Pearson, Bryan 
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 - Portfolio  (Penguin)  2012 
 - 263 p 
 - .
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<br/><br/><label>ISBN: </label> 699 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Customer relations management-- CRM
<br/><br/><label>Dewey Class. No.: </label>658.81CRM  PEA