TY  - BOOK
AU  - Phophalia, A K,; Sharma, Sarita; Basotia, G R
TI  - Sales management: Concepts, principles and practices
SN  - 8173911673
U1  - 658.81  PHO 
PY  - 2009///
CY  - Kanishka Publishers Distributors: New Delhi
KW  - Customer relations management--Sales management--CRM
ER  -