Still, Richard R; cundiff, Edward W; Govoni, Norman A P Sales management decisions, strategies and cases Still, Richard R; cundiff, Edward W; Govoni, Norman A P - 5 edition - Pearson Education 2008 - 938 p - . ISBN: 275 Subjects--Topical Terms: Customer relations management--Sales management--CRM Dewey Class. No.: 658.81 STI