Patel, B K <br/><br/>
Fundamentals of customer focused management 
Patel, B K 
 - 
 - Swastik Publications, Delhi  2010 
 - 256 p 
 - .
<br/><br/>  
<br/><br/><label>ISBN: </label>9  700 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Customer relations management-- CRM
<br/><br/><label>Dewey Class. No.: </label>658.81CRM  PAT