Metters,Richard; King-metters, Kathryn; Pullman, Madeleine; Walton, Steve <br/><br/>
Service operations management 
Metters,Richard; King-metters, Kathryn; Pullman, Madeleine; Walton, Steve 
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 - Cengage Learning  2006 
 - 370 p 
 - .
<br/><br/>  
<br/><br/><label>ISBN: </label>9  429 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Production and operations management
<br/><br/><label>Dewey Class. No.: </label>658.5  MET