TY  - BOOK
AU  - Still, Richard R; cundiff, Edward W; Govoni, Norman A P
TI  - Sales management decisions, strategies and cases
U1  - 658.81  STI 
PY  - 2008///
CY  - Pearson Education
KW  - Customer relations management--Sales management--CRM
N1  - Acc nos : 08669-08799  IMK  ALAPPUZHA (UGC  XI  PLAN 2008-2009)
ER  -