TY  - BOOK
AU  - Venugopal, Vasanthi; Raghu, V N
TI  - Sersvices marketing
U1  - 658.8S  VEN 
PY  - 2009///
CY  - Himalaya Publishing House
KW  - Services marketing
N1  - Acc nos : 08669-08799  IMK  ALAPPUZHA (UGC  XI  PLAN 2008-2009)
ER  -