Shepard, Glenn How to manage problem employees : a step-by-step guide for turning difficult employee into high performance Shepard, Glenn - - John Wiley & Sons, Ltd 2006 - 198 p - . Acc nos : 08669-08799 IMK ALAPPUZHA (UGC XI PLAN 2008-2009) ISBN: 199 Subjects--Topical Terms: Performance management Dewey Class. No.: 658.3P SHE