Srivastava, R K; Run, Ernest Cyril de, Fam, Kim Shyam Sales mangement Srivastava, R K; Run, Ernest Cyril de, Fam, Kim Shyam - - Excel Books: New Delhi 2008 - 224 p - . ISBN: 200 Subjects--Topical Terms: Customer relations management--Sales management--CRM Dewey Class. No.: 658.81 SRI