Quinn, Michael; Byron, Lynda <br/><br/>
Superior customer service : the prompt approach to success 
Quinn, Michael; Byron, Lynda 
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 - Prentice-Hall of India Pvt. Ltd., New Delhi   
 - 103 p 
 - .
<br/><br/>  
<br/><br/><label>ISBN: </label>8120329368  125 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Customer relations management-- CRM
<br/><br/><label>Dewey Class. No.: </label>658.81CRM  QUI