TY  - BOOK
AU  - Janakiraman, B;  Gopal, R K
TI  - Total Quality Management: Text and cases
SN  - 8120329953
U1  - 658.562  JAN 
PY  - 2006///
CY  - Prentice-Hall of India Pvt. Ltd., New Delhi
KW  - Quality control management--Total quality management
ER  -