Janakiraman, B; Gopal, R K Total Quality Management: Text and cases Janakiraman, B; Gopal, R K - - Prentice-Hall of India Pvt. Ltd., New Delhi 2006 - 250 p - . ISBN: 8120329953 195 Subjects--Topical Terms: Quality control management--Total quality management Dewey Class. No.: 658.562 JAN