TY  - BOOK
AU  - Po-Chedley, David A
TI  - Client Relationship Management: How to Turn Client relationships into a competitive advantage
SN  - 8179922804
U1  - 658.81CRM  PO- 
PY  - 2007///
CY  - Jaico Publishing House: Mumbai
KW  - Customer relations management-- CRM
ER  -