Phipps, Rosemary; Simmons, Craig <br/><br/>
The Marketing customer Interface 2001-2002 
Phipps, Rosemary; Simmons, Craig 
 - 
 - Butterworth-Heinemann, Oxford  2001 
 - 388 p 
 - CIMA .
<br/><br/>  
<br/><br/><label>ISBN: </label>750653078   
<br/><br/><label>Subjects--Topical Terms: </label><br/>Customer relations management-- CRM
<br/><br/><label>Dewey Class. No.: </label>658.81CRM  PHI