TY  - BOOK
AU  - Bender, Peter Urs; Tracz, Robert A
TI  - Secrets of Face- to-Face Communication: How to communicate with power
SN  - 333937139
U1  - 380.3  BEN 
PY  - 0000///
CY  - Macmillan India Ltd., Delhi
KW  - Business communication
ER  -