ICFAI <br/><br/>
Case studies in customer relationship management 
ICFAI 
 - 
 - ICFAI Center for Management Research: Hyderabad  2005 
 - 122 p 
 - .
<br/><br/>  
<br/><br/><label>ISBN: </label> 500 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Customer relations management-- CRM
<br/><br/><label>Dewey Class. No.: </label>658.81CRM  ICF