Wood, Gill <br/><br/>
Customer Communications in Marketing 2001-2002 
Wood, Gill 
 - 
 - Butterworth-Heinemann, Oxford  2001 
 - 230 p 
 - CIM Course Book .
<br/><br/>  
<br/><br/><label>ISBN: </label>750653035   
<br/><br/><label>Subjects--Topical Terms: </label><br/>Customer relations management-- CRM
<br/><br/><label>Dewey Class. No.: </label>658.81CRM  WOO