Sheth, Jagdish; Mittal, Banwari <br/><br/>
Customer behavior: A managerial perspective 
Sheth, Jagdish; Mittal, Banwari 
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 - Thomson Learning: Australia  2003 
 - 487 p 
 - .
<br/><br/>  
<br/><br/><label>ISBN: </label>3034334  $7.00 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Customer relations management-- CRM
<br/><br/><label>Dewey Class. No.: </label>658.81CRM  SHE