Das, Ranjan <br/><br/>
Strategic management of services: Framework and cases 
Das, Ranjan 
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 - Oxford University Press: New Delhi  1997 
 - 435 p 
 - .
<br/><br/>  
<br/><br/><label>ISBN: </label>195641701  595 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Strategic management
<br/><br/><label>Dewey Class. No.: </label>S 658.402  DAS