TY  - BOOK
AU  - Keen, Peter; McDonald, Mark
TI  - e Process edge: Creating customer value and business wealth in the internet era
SN  - 70420432
U1  - 658.05467  KEE 
PY  - 2000///
CY  - Tata Mc Graw Hill: New Delhi
KW  - e-Business--e-Finance--e-Marketing
ER  -