TY  - BOOK
AU  - Diwan, Parag
TI  - Quality in totality: A manager's guide to TQM and ISO 9000
SN  - 8171007899
U1  - S 658.562  DIW 
PY  - 2000///
CY  - Deep & Deep Publications: New Delhi
KW  - Quality control management--Total quality management
ER  -