TY  - BOOK
AU  - Harlan, Raymond C; Woolfson, Walter M
TI  - Telemarketing that works: How to create a winning program  for your company
SN  - 8172241585
U1  - 658.8Inf  HAR 
PY  - 1996///
CY  - Jaico Pub: Mumbai
KW  - Information marketing--telemarketing
ER  -