Crosby, Philip B <br/><br/>
Completeness: Quality for the 21st century 
Crosby, Philip B 
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 - Penguin Books: USA  1992 
 - 251 p 
 - .
<br/><br/>  
<br/><br/><label>ISBN: </label>526934758  $21 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Quality control management--Total quality management
<br/><br/><label>Dewey Class. No.: </label>658.562  CRO