TY - BOOK AU - Kinzey,Ruth Ellen TI - Promoting nonprofit organizations: a reputation management approach SN - 9780415899260 (hardback : alk. paper) U1 - 659.28 PY - 2013/// CY - New York PB - Routledge KW - Nonprofit organizations N1 - Includes bibliographical references (p. [214]-223) and index; Welcome to the not-for-profit world -- Strategic communication planning -- Sustainable citizenship -- Crisis communication -- Cause-related marketing -- The art of connectivity -- Creating nonprofit engagement ER -