TY - BOOK AU - Schiffman,Leon G. AU - Kanuk,Leslie Lazar AU - Hansen,HÃ¥vard TI - Consumer behaviour: a European outlook SN - 9780273736950 (pbk.) U1 - 658.8342 PY - 2012/// CY - Harlow, England, New York PB - Pearson Financial Times/Prentice Hall KW - Consumer behavior KW - Europe KW - Motivation research (Marketing) N1 - Includes bibliographical references and index; An introduction to the study of consumer behaviour -- Consumer research -- Market segmentation -- Consumer decision-making -- Consumer motivation -- Personality and consumer behaviour -- Consumer perception -- Consumer learning -- Consumer attitude formation and change -- Communication and consumer behaviour -- Reference groups and family influences -- Social class and consumer behaviour -- The influence of culture and subculture on consumer behaviour -- Cross-cultural consumer behaviour : an international perspective -- Consumer influence and the diffusion of innovations -- Consumer decision-making-again ER -