TY - BOOK TI - Library Analytics and Metrics; Using data to drive decisions and services SN - 9781856049658 U1 - 020.21 SHO/LIB PY - 2015/// CY - London PB - Facet publishing N1 - Introduction; getting the measure of analytics and metrics--Library data; big and small--Data-driven collection management-- using data to demonstrate library impact and value--going beyond the numbers; using qualitative research to transform the library user's experience--web and social media metrics for the cultural heritage sector--understanding and managing the risks of analytics--conclusion; Towards a data-Driven future ER -