Panneerselvam, R <br/><br/>
Quality Management 
R Panneerselvam and Sivasankaran P 
 - New Delhi  PHI Learning pvt.ltd.  2014 
<br/><br/><label>ISBN: </label>9788120349438 
<br/><br/><label>Dewey Class. No.: </label>658.4013 PAN/QUA