TY  - BOOK
AU  - Safferdy   W
AU  - Saarti J
TI  - Managing your library and its quality : The ISO 9001 Way
SN  - 9.78184334655e+12
U1  - 025.1 BAL/MAN 
PY  - 2011///
CY  - Oxford
PB  - Chandhos Pub.
ER  -