Safferdy   W <br/><br/>
Managing your library and its quality : The ISO 9001 Way 
Safferdy   W and Saarti J 
 - 
 - Oxford  Chandhos Pub.  2011 
<br/><br/>  
<br/><br/><label>ISBN: </label>9.78184334655e+12  f47 
<br/><br/><label>Dewey Class. No.: </label>025.1 BAL/MAN