TY  - BOOK
AU  - Chang, Richard Y
TI  - Continuous process improvement:  A practical guide to improving processes for measurable results
T2  - Quality improvement series
SN  - 8175440872
U1  - 658.562  CHA 
PY  - 1998///
CY  - a. h. wheeler & co., Pvt. Ltd.:New Delhi
KW  - Quality control management--Total quality management
ER  -