Cartin,Thomas J. <br/><br/>
Principles and practices of organizational performance excellence / 
Thomas J. Cartin. 
 - New Delhi:  Prentice Hall of India,  2000. 
<br/><br/><label>ISBN: </label>9788120316874 
<br/><br/><label>Dewey Class. No.: </label>658.4013  / CAR