Total quality management in education /
Marmar Mukhopadhyay.
- 2nd ed.
- New Delhi, India : Thousand Oaks, Calif. : Sage Publications, 2005.
- 225 p. : ill. ; 24 cm.
Includes bibliographical references (p. [215]-222) and index.
Quality in education -- TQM : educational applications -- Systems thinking and organizational micro-analysis -- Percener focus : involving all -- Assessment of institutions -- Participative management and team building -- Human resource development for quality institutions -- Decision-making for quality management -- Leadership for building quality institutions -- Strategic planning for total quality management -- Implementing total quality management.
0761933670 (hard back) 0761933689 (paper back)
2005008607
Total quality management in education. School management and organization.