Uppal, R. K. <br/><br/>
Indian banking in competitive age :   Need to meet customer expectations / 
R.K. Uppal, Rosy Chawla. 
 - New Delhi :    Sarup Book   2009. 
 - viii, 281 p. :  
<br/><br/><label>ISBN: </label>9788176259613 
<br/><br/><label>Dewey Class. No.: </label>332.10954 UPP.I