TY  - BOOK
AU  - Anupindi, Ravi.
AU  -  Chopra,Sunil;. Deshmukh,Sudhakar D; Van Mieghem,Jan A; Zemel,Eitan.
TI  -  Managing business process flows : : principles of operations management / 
SN  - 9789332518346
U1  -  658.5 ANU.M 
PY  - 2014///
PB  - Pearson
ER  -